Shipping Policy

**Please allow two weeks from the time your order is placed for shipping**

Pre-sale shipping policy:

We cannot hold pre-sale orders. Due to trying to keep prices as low as possible we cannot hold pre-sale orders to ship later. Pre-sale orders will ship as quickly as we can get them out. They will be shipped bare root in a plastic bag with a damp paper towel. If you purchase any regular sale items they will also be shipped unpotted so we can insure the safety of the presale plants. 

If you have any questions please message us!

Normal shipping policy:

We only ship within the United States.

Orders ship Monday - Wednesday. Orders received after Tuesday may ship the following week. 

**If you need an order held, we can hold it free of charge for 2 weeks. After 2 weeks there will be a 10% charge based on the order value to continue holding your plants for 30 days at the time. **

We take extreme care in packaging your plants. However, accidents happen. Shipping plants is not an exact science and the handling practices of USPS are beyond our control. In any instance of damage to a plant during shipping, please notify us immediately and we will gladly replace or refund the item. 

All order are eligible for $9 shipping and orders over $99 are eligible for free shipping. If you need special shipping arrangements please email us at pearlriverexotics@gmail.com.